Terms and Conditions - Lab Samples & Contract
As customers begin the Custom Formulation process with RainShadow Labs we will enlist the lab to create customized product samples for you to test. These will represent different versions of what our lab has understood to be requested for the particular product in question. The lab order form will be entered into the lab formulation line up and usually in 7-10 business days your first round of samples will ship out to you. There is an initial lab fee involved in this process to cover lab time and the first domestic shipment. Initial Lab fees are $130 per hour. This fee will cover the initial lab work, any reformulations to these same lab samples, and the first domestic ground shipment. Expedited shipping will be paid for by the buyer. If alterations are requested the buyer will need to either pay for the freight as billed by RainShadow Labs or they will need to supply their own shipping account. Custom formulation is limited to 4 products at a given time. Additional formulations can be initiated upon completion of active lab samples. The initial lab fee is valid for 6 months from shipment of the first lab sample; after 6 months, it will be charged again for more reformulations.
RainShadow Labs will own the formulations that are created in our lab and RSL will sign a Non Disclosure\ Non Compete legal document to ensure that we are only making your product for your company. We will never share your formulation or ingredient information with any company other than yours.
In order to begin this process, please choose from one of the following forms, fill it out, and submit it to RSL. We will follow up with an immediate response. You can email these to email@example.com; fax them to 503-366-3400; or mail them in with 1-2oz of your sample product (Form A) to 300 Port Ave, St Helens, OR 97051.
FORM A - Custom Formulation with a Prototype. If you chose to go with this option, we will need a 1-2oz sample of the product along with the ingredient deck in order to proceed.
FORM B - Custom Formulation without a Prototype
Before the lab process can begin customers will need to have signed and submitted a lab sample contract to our offices. For a copy please click here.
RainShadow Labs performs In-House 4 week accelerated Stability for Color, Odor, Viscosity, PH, appearance. We always recommend that you perform your own stability and Preservative Challenge testing as well at a Third Party testing lab such as Bioscreen.
RainShadow Labs does not guaranty shelf life. You would need to have a third party test for shelf life performed for that information. RainShadow Labs formulates for a 2 year shelf life based on our Chemists knowledge and historical data. A 4 week accelerated stability test is equivalent to approximately one year at room temp.
If you have any further questions regarding the Custom Formulation Process, please send an email to firstname.lastname@example.org or call 503-366-3413 and ask for Custom Formulation Support.
We look forward to creating with you.